1. No Cancellation: Once a payment is successful and the Ticket ID is generated, the order cannot be cancelled, nor can the Mega Draw entry be withdrawn.
2. No Refund: Under no circumstances will the amount paid for the purchased combo and the allotted ticket be refunded. Please check your details carefully before making the payment.
3. Damaged Product: If you receive our physical product (Thar Gold Combo) in a damaged or defective condition at the time of delivery, please record an unboxing video while opening the parcel. Send this video to our WhatsApp number (+91 8866778154) within 24 hours. Upon verification, we will send you a replacement product.